GP & Health Care Providers Referrals

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We request that referral letters by GP’s and other health care providers be accompanied by a Mental Health Care Plan.

We accept referrals by hand delivery from patients, email, fax.

 

Being a busy practice, waitlists can fluctuate and clients often have limited days that they can to attend, financial constraints combined with specific clinical needs which our intake team assess.  Should you send a referral that we are unable to assist with or in suitable timeframe we will inform you.

 

When you refer to us, we will write to you after your client is seen at the initial session and after key review points. Client progress is monitored using a range of assessment tools as required including the Depression, Anxiety and Stress Scale (DASS 21). When we have concerns for a client’s safety we will contact you and work consultatively to help create a care plan for the client.

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We are available to come and meet with you or your Practice Manager to help facilitate a smoother referral process, as a meet and greet or to provide training in mental health areas of interest.

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Waitlists and Client Contact

 

Please note if you make a referral to us, we will wait for the client to contact us directly before initiating contact. This is due to privacy reasons, not all clients wish to activate their referrals and we want to respect privacy by checking we have appropriate contact details. (Many clients are more sensitive about people knowing they are seeing a psychologist as compared to a doctor).

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Once we receive contact from your client we will inform them if the practitioner is available or a provide a rough indication of waitlist timeframes. If offered to go on the waitlist clients may need to ‘opt-in’ and complete intake paperwork before securing a place.